The quote that best encompasses a central idea of the study's findings is C. "the roles that people play can shape their behavior and attitudes" (Paragraph 19)
This refers to the main message that an author wishes to convey to an audience about a particular thing in his literature.
Hence, we can see that from the complete text, there is the use of narration to show the findings of a study and this shows the central idea that people can shape their behaviors.
Read more about central ideas here:
https://brainly.com/question/2684713
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